Scale = Developing The Perfect System
It was an interesting week on the business front. We’re getting ready to launch a new website and make some major changes to some other properties later this summer.
I wanted to share some great advice that I got from a friend about scale. In one project, we were working more on expanding, but I’ve come [...]
JCK Las Vegas
I am on the plane reflecting on my JCK Las Vegas jewelry show experience this year. I’ve been attending this show for at least ten years. My first trip out to Vegas was as a pawnbroker, delving into the new and even elitist world of fine jewelry. No one was very interested in talking to [...]
The Smart Jewelry Show Chicago
Just got back from a great trip to Chicago for the Smart Jewelry Show where I was honored to be a featured speaker on social media for jewelers. I also hosted a great party at the Billy Goat Tavern for the Facebook Jewelers Network. I’m happy to say that they both went very well. The [...]
How Many Hats Can You Wear?
I’ve been doing a lot of things lately business wise. Blogging, speaking, facebooking, tweeting, event planning, marketing, consulting and who knows what else. But the more I think about these things, it becomes very clear as to what I should do. I should be doing what I do best, and it’s crystal clear what that [...]
Rite Of Passage: Bad Yelp Review
About a month ago, I wrote a blog post titled “Looking At Diamonds…And Myself” after an interesting customer experience. That experience, along with my reaction to this guy, landed me a negative Yelp review – click here to check it out.
I even ran across Inc Magazine’s article “You’ve Been Yelped” shortly after, which describes business [...]
Looking At Diamonds…And Myself
I had an enlightening experience today with a customer. He came in to look at some diamonds we were holding for him, only to tell me that he found another diamond from an e-tailer and just wanted to look at settings. I explained that we don’t just sell mountings and set other company’s diamonds [...]
My Baltimore Blizzard Engagement Ring Story
The seventh biggest blizzard in Baltimore history and the biggest blizzard ever in December couldn’t have come at a worse time for retailers. It was the Saturday before Christmas, and to make it even worse we were having our Holiday Party on Sunday, complete with live music, food and drinks. Well, I had a diamond [...]
I Don’t Like The Redskins, But I Love Washington DC!
We just had our first Buying Event at White Flint Mall in Bethesda, MD. It went very well. We’ve cultivated a big following in DC though our website, with customers coming to our store from DC and Northern Virginia on a regular basis. So we teamed up with my cousin, David Samuelson, who happens to [...]
Introducing BaltimoreDiamonds.com!
We are so excited here at Samuelson’s to announce the launch of our new updated website, with a new URL, BaltimoreDiamonds.com. I want to thank our team for a job well done. David and Garth did a great job! You’ll notice a new homepage, history page, diamond specials link, and more. [...]
The Diamond World is Changing
I knew it! The brands are breaking down. I just ran across this article from The Wall Street Journal about Tiffany and Co and other big retailers cutting and polishing their own diamonds in Botswana. Graff has owned Safdico Diamonds for a while, but he doesn’t sell to the masses like Tiffany. [...]
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