Ramble On Ron

Diamonds, Music and other Facets of Life

Rite Of Passage: Bad Yelp Review

About a month ago, I wrote a blog post titled “Looking At Diamonds…And Myself” after an interesting customer experience. That experience, along with my reaction to this guy, landed me a negative Yelp review – click here to check it out.
I even ran across Inc Magazine’s article “You’ve Been Yelped” shortly after, which describes business [...]

  • Share/Bookmark

Is the Customer Always Right?

I was watching Jeff Bezos on Charlie Rose the other day and there was one quote that really struck me. He was asked about Ebay and other competitors and he said, “Don’t obsess over your competition, obsess over your customers.” I appreciate that and thought about it for a while. The guy [...]

  • Share/Bookmark